Tell us what's going on and we'll take it from there. Every message opens a real thread with our support team — no bots-only mazes, no lost replies.
support@employeeforge.com — replies land in the same thread you started.
Step-by-step runbooks for every AI department and tool.
Monday–Friday, 9am–6pm CT. Urgent issues are monitored outside those hours.
We reply to the email you enter below. Usually within one business day.
Most messages get a human (or Nova, our AI client partner) reply within one business day. Billing and outage issues are prioritized.
Open Billing inside your dashboard and manage your subscription there. Cancellations take effect at the end of the current period.
Yes. Every Forge department can be purchased à la carte from the marketplace, and you keep access to the EmployeeForge brain either way.
Every department has a runbook in the Knowledge Base that walks through setup, daily use, and the deliverables it produces.